Legal notice

Legal Notice

Effective Date: July 14, 2026

Welcome to Big Bark Pet Supply.

By accessing and using this website, you agree to the terms outlined in this Legal Notice.

Business Information

Business Name: Big Bark Pet Supply

Customer Support Email: support@bigbarkpetsupply.com

Independent Retailer

Big Bark Pet Supply is an independent online retailer. We source products through trusted third-party suppliers and fulfillment partners who ship products directly to our customers.

While we carefully select our suppliers, product availability, shipping times, packaging, and inventory are managed by those fulfillment partners.

Product Information

We strive to ensure that all product descriptions, specifications, images, and pricing are accurate. However, we do not guarantee that all information is error-free, complete, or current.

Actual product colors, packaging, and minor design details may vary from the images shown on our website due to manufacturer updates or differences in screen displays.

We reserve the right to correct any errors, inaccuracies, or omissions and to modify or discontinue products without prior notice.

Shipping & Delivery

Delivery estimates provided on our website are estimates only and are not guaranteed.

Delivery times may be affected by factors beyond our control, including:

Weather conditions
Customs processing
Carrier delays
Holidays
High shipping volumes
Supplier fulfillment delays

Big Bark Pet Supply is not liable for delays caused by shipping carriers, customs authorities, or other third parties.

Intellectual Property

All content on this website—including our logo, branding, graphics, images, text, product collections, and website design—is the property of Big Bark Pet Supply or is used under appropriate license.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Big Bark Pet Supply shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use of our website
Purchase or use of products
Shipping delays
Product availability
Temporary website interruptions
Third-party service failures

Our total liability for any claim shall not exceed the purchase price paid for the product giving rise to the claim.

Third-Party Services

Our website uses trusted third-party providers for services such as:

Payment processing
Order fulfillment
Shipping and logistics
Website hosting
Analytics
Marketing communications

Each provider operates under its own terms and privacy practices.

Governing Law

This Legal Notice shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.