Contact Us

We're here to help!

If you have any questions about your order, our products, shipping, returns, or anything else, our customer support team is happy to assist you.

Email: support@bigbarkpetsupply.com

Customer Support Hours:

Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time)

Saturday: 10:00 AM – 2:00 PM (Eastern Time)

Sunday: Closed

We strive to respond to all inquiries within 24–48 business hours.

Thank you for choosing Big Bark Pet Supply. We appreciate your business and look forward to serving you and your pets!